1. About these Terms

These Terms and Conditions ("Terms") govern your use of explorewithvasilis.com (the "Website") and the private tour guiding, accommodation-arrangement, and transportation-arrangement services ("Services") offered by Vasilis Kaltsidis ("we", "us", "Vasilis"), based in Chania, Crete, Greece. By browsing this Website or contacting us to arrange Services, you agree to these Terms. If you do not agree, please do not use the Website or book our Services.

2. Our services

We provide privately guided tours across Crete, and can arrange accommodation and transportation — including car rentals, private transfers, and airport transfers — through our own resources and a network of vetted local partners (hotels, villa owners, car rental companies).

Every itinerary is customized following direct communication with you. Where a Service is fulfilled through a third-party partner (e.g. a hotel or a car rental company), that partner's own terms and cancellation policy also apply, and we will make these clear to you at the time of booking whenever possible.

3. Enquiries and booking

To request a tour, accommodation, or transportation, contact us by phone, email, or the contact form on this Website with your travel dates, interests, and group size. No booking is confirmed until we have personally confirmed availability, itinerary, and price with you in writing (by email, message, or equivalent).

4. Pricing

Prices are quoted individually for each itinerary, based on duration, group size, and services included, and are confirmed with you before booking. Prices may be subject to change for reasons outside our control (e.g. fuel costs, entrance fees, exchange rates) if this occurs before a booking is confirmed.

5. Your responsibilities

You are responsible for: providing accurate information about your group, including any medical conditions, mobility needs, or allergies relevant to the itinerary; arriving on time at agreed pickup points; holding valid travel/health insurance for your trip; and following our reasonable safety instructions during tours, particularly during outdoor or physically demanding activities.

We strongly recommend that all travelers hold valid travel insurance covering cancellation, medical expenses, and personal belongings.

6. Liability

We take reasonable care in planning and delivering our Services and in selecting our accommodation and transportation partners. However:

• We are not liable for the independent acts, omissions, or service standards of third-party providers (hotels, car rental companies, restaurants, attraction operators), whose own terms and liability apply.

• We are not liable for delays, cancellations, or changes caused by circumstances beyond our reasonable control (force majeure), including weather, strikes, natural events, or government restrictions.

• Outdoor and physical activities carry inherent risk; you participate at your own risk and are responsible for assessing your own fitness to take part.

• Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded under Greek law.

7. Intellectual property

Unless otherwise stated, all text, photographs, and other content on this Website belong to us or our licensors. You may view and share this content for personal, non-commercial use, but may not reproduce, republish, or redistribute it for commercial purposes without our written permission.

8. Website use

You agree not to misuse this Website, including by attempting to gain unauthorized access to it, introducing malicious code, or using it in a way that could damage, disable, or impair its operation.

9. No guarantee of availability

We do not guarantee that the Website will be available at all times, or that all information on it is complete, accurate, or up to date. Tour ideas described on this Website are illustrative and subject to change based on weather, site availability, opening hours, and other factors outside our control.

10. Changes to these Terms

We may update these Terms from time to time. The version in force is the one published on this Website at the time of your enquiry or booking.

11. Governing law and jurisdiction

These Terms are governed by Greek law. Any dispute arising from these Terms or our Services is subject to the exclusive jurisdiction of the courts of Chania, Greece, without prejudice to any mandatory consumer-protection rights you may have under the law of your country of residence.

12. Contact

Explore with Vasilis — Τσουδερών 7, Chania 731 32, Greece — Phone: +30 693 761 0014 — Email: [email protected]